FAQs
Q. How long will it take to receive my order?
A. After placing an order, you can expect the products to be dispatched within two or three working days.
Q. Is the packaging used recyclable?
A. Yes, all of our packaging is recyclable.
Q. Are the perfume products tested on animals prior to selling?
A. Our products are most certainly not tested on animals.
Q. What if I cannot find what I want on your site?
A. Please drop us a message through our 'Contact Us' page and we will try to handcraft a high-quality alternative for you. Please note, this may not always be possible!
Q. What do I do if my product has not arrived?
A. If a situation like this arises, please do contact us. If you have selected and paid for 'Tracked Shipping', you will have been sent a recorded tracking number. Please use this to track your parcel before contacting us.
If you have any other queries that have not been answered, please do contact us: info@perfumeshark.co.uk